Shipping and Receiving Coordinator

Location: Gilberts, IL. 60136
Shift Hours: 7 am-5 pm
Shift Days: Monday – Friday. A work schedule will be set at the start time.
Pay Rate: $18 – $19 per hour.
Job Type: Full Time

 

Job Description:

Reporting to the Shipping Supervisor, the Shipping & Receiving Coordinator will process outgoing& incoming shipments, ensuring accuracy of shipping documents. They will coordinate all delivery/recipient details for outgoing shipments and will work with customers to answer questions/alleviate concerns.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

• Process shipments from manufacturing daily
• Prepare and verify shipping documents
• Receive purchase orders in NetSuite
• Schedule pickup of material to/from vendors
• Process transfer orders of materials between Turf warehouse and vendors
• Answer incoming calls in support of customer questions
• Support the Production and Business Operations teams in a variety of general office and related tasks
• Multi-task in a demanding, fast-paced environment

 

Supervisory Responsibilities: None

 

Travel: None

Time on Feet/Lifting Requirements: 50/50 time on feet; 10 lbs. regularly, up to 40 lbs. infrequently

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
• Good written and verbal communication skills in English
• Professional and pleasant phone manner to service incoming and outgoing calls
• Excellent organizational and time management skills
• Above-average proficiency using computers and various software
• High proficiency with MS Office Suite and general computer functions
• Experience with NetSuite a plus

 

Education and/or Experience

 

• Forklift experience preferred
• High School diploma/GED required or Associates Degree in Business Administration; or related field (preferred but not required.)
• Minimum 1-3 years in shipping and/or manufacturing environment with a focus on accuracy and quality
• Experience processing shipments within a manufacturing setting/environment preferred
• Comfortable in fast-paced work environment where processes are still evolving and are updated as needed depending on business requirements
• Ability to address customer product issues and concerns, thoroughly and professionally

 

Location & Reporting:

• This position works out of the Turf manufacturing plant (Gilberts) and reports to the Shipping Supervisor. This is a full-time, non-exempt position. Occasional travel to the Firehouse (Chicago office) is to be expected. Occasionally requires lifting 10-30lbs.

 

Physical and Mental Demands

 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

 

Work Environment

 

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones. Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

 

Turf Design is an Equal Opportunity Employer, and all qualified applicants receive consideration for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.