Care Coordinator

Location: Elgin, Illinois

Job Type: Full-Time
Salary: $20–$26/hr (based on experience) + Bonuses


Position Overview

We are seeking a highly motivated and compassionate Care Coordinator who can wear multiple hats—managing caregiver schedules while actively seeking and onboarding new clients. This is a key role for someone passionate about home care, committed to ensuring our clients receive the highest standard of support and service.


Key Responsibilities

Coordination

  • Match clients with appropriate caregivers, ensuring availability, skill alignment, and compatibility

  • Maintain and manage caregiver schedules, including adjustments for changes, call-offs, and coverage gaps

  • Ensure compliance with agency procedures and Illinois non-medical home care regulations

Sales & Client Acquisition

  • Actively seek new clients through outreach, community engagement, and partnerships

  • Conduct intake consultations and present service offerings to prospective clients and families

  • Build and maintain strong relationships with hospitals, senior living communities, clinics, and local organizations

  • Track leads, conversions, and monitor client satisfaction


Qualifications

  • High school diploma or equivalent required; associate or bachelor’s degree preferred

  • Minimum 2 years of experience in caregiving, scheduling, or coordination within a home care or healthcare setting

  • Previous experience in sales, client intake, or community outreach highly preferred

  • Familiarity with Illinois non-medical home care regulations

  • Strong written and verbal communication skills

  • Tech-savvy; proficient in scheduling platforms and mobile applications

  • Reliable transportation, valid driver’s license, and proof of insurance (local travel required)


What We Offer

  • Competitive hourly pay + performance-based incentives

  • Flexible work schedule

  • Opportunity for professional growth

  • Supportive, purpose-driven team environment